AFA chooses New Administrator
for its Member Insurance Program
Following a nationwide search for a new insurance broker / third-party administrator, the Air & Space Forces Association selected Forrest T. Jones & Company (FTJ) to manage AFA's member insurance program.
FTJ assumed responsibility for the program effective September 1, 2022.
As the third-party administrator for the AFA’s group insurance benefits, FTJ will handle policy issue, billing & collecting, reconciliation, customer service support, and claims administration for those policies. FTJ also will oversee all marketing soliciation activities and manage the AFA Insurance website.
specializing in association benefits
FTJ has specialized in administering association benefits since its founding in 1953. Today it serves as broker / administrator to more than 80 national associations with more than 1 million combined members, including the National Society of Accountants (NSA), the American College of Sports Medicine (ACSM), the American Academy of Physician Assistants (AAPA), the Society of Health and Physical Educators (SHAPE America), and the School Social Work Association of America (SSWAA).
Many of FTJ’s association relationships exceed 30, 40, and even 50 years. This is the result of the company’s commitment to providing best-in-class service, leveraging the latest technology, and finding the best insurance solutions for members.
Within those membership groups, FTJ serves more than 300,000 insureds, accounting for more than $100 million in annual premium across an array of insurance products, including term life insurance, accidental death & dismemberment, dental, short-term and long-term disability, hospital indemnity and medical gap plans, and many others.
FTJ works closely with more than two dozen insurance companies, including industry leaders such as AFLAC, Cigna, Chubb, CNA Insurance, GEICO, Great American Insurance Company, Hartford Life and Accident Company, Hanover Insurance Group, MetLife, Mutual of Omaha / United of Omaha, Prudential Financial, New York Life Insurance Company, and The Travelers Companies.
The History of FTJ
FTJ is a private, family owned and run company based in Kansas City, Missouri. It began in 1953 when Forrest and Dorothy Jones moved from Chicago to Kansas City with their two sons, Dick and Bob, to purchase a three-person insurance sales operation.
Since then, Forrest’s namesake company has grown to more than 300 employees at its Kansas City headquarters and in satellite offices located in Chicago, Dallas, San Diego, Seattle, and Washington, D.C.
FTJ also has formed or acquired a number of affiliated companies over the years, including two life and health insurance companies, a reinsurance company, and a property and casualty underwriting company.
Family owned ... and committed to your family
FTJ’s ownership has remained in the family. In 1994, the company passed from founders Forrest and Dorothy Jones to their son, Dick Jones. In 2016, ownership control was transferred to the third generation of Jones family members in brothers Rick Jr., Brad, and Bryce Jones.
FTJ is a proven leader in developing, managing and administering association-sponsored insurance programs. Our focus in these relationships is to maintain program quality, stability and competitiveness over time, and to ensure product and client service excellence that continually meets association and member needs.
Everybody at Forrest T. Jones is proud to have the opportunity to serve the needs of the Air & Space Forces Association, and we especially thank you for your service to our nation.
Current and prospective policyholders can learn about the insurance benefits available with your AFA membership by exploring this website, via email at CustomerService@AFAInsure.com, or by calling FTJ customer service at 1-800-291-8480, weekday between 6:30 a.m. and 6:30 p.m. Central time.